Resetting Your SUNY Erie Account Password
In the event your account becomes inaccessible, a password reset might be necessary. To reset your account password, follow the steps outlined below. If you are unable to complete the process or need assistance, please contact the helpdesk at firstname.lastname@example.org or 716-851-1835.
Resetting account password
Registering Your SUNY Erie Account Recovery Options
The process will only need to be completed once and enables the option for self-service password reset, without the need to be on campus. Please follow this link: Authentication Options
Upon first login to MyECC, the page will redirect to a new Microsoft page as shown below. This is the initial recovery registration page that begins the process. Click "Next" to begin the process of setting up recovery options.
There are three options to enable recovery. Phone, Email and Security Questions. SUNY Erie ITS recommends using Phone, Email or a combination of the two. If neither of those are viable options, then Security Questions may be used. Only one of the options must be enabled to complete the process. Setting up more than one helps to increase security and is highly encouraged. The setup page will guide you through setting up these recovery options.
Authentication recovery via Phone
Authentication recovery via alternate Email
Authentication recovery via Security Questions
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